Below are the notifications you can see on the review page and Document detail page.
Notification description |
Explanation comment |
How to switch off? |
| Document not processed: administration setting | If supplier / customer set as not to be booked | Administration setting–>supplier/customer–>Not process |
| Document not processed: Certain day book(s) are blocked in the administration | The day book used for the contact of this document is blocked in accounting system | Make daybook active in Accounting system and sync |
| Document not processed: Certain day book(s) are deleted in the administration | The day book used for the contact of this document is deleted in accounting system | Add daybook in Accounting system and sync |
| Document not processed: duplicate invoice | Invoice found already processed in SBQ | Can not switch off |
| In past review; document was turned into non-bookable | Booked invoice made as non bookable by user in past, came again for processing | Can not switch off |
| Document not processed: period closed | If invoice falls in closed period and it set as not to book (Administration settings–> Basic –> Closing period) | Can not switch off |
| Document not processed: ‘Period not available for this document date’ | Accounting period corresponding with the document date; is not found in this administration | Can not switch off |
| Known addressee | Addressee set as alternative name of administration to book the document | Administration setting–>Basic –> Invoices with alternative naming |
| Document not processed: addressee set as ‘ignore’ | Addressee set as alternative name of administration to not to book the document | Administration setting–>Basic –> Invoices with alternative naming |
| Bad scan | Scans which are not machine readable or not scanned properly | Can not switch off |
| Incomplete document | Missing pages / data on invoice | Can not switch off |
| Document not processed: Handwritten document | Document written by hand which can not be machine readable | Can not switch off |
| Document not processed: Reminder | Document is a reminder for payment, not actual invoice | Can not switch off |
| Document not processed: ‘supplier name not available’ | Vendor name missing on the Purchase document | Can not switch off |
| Document not processed: ‘customer name not available’ | Customer name missing on the sales document | Can not switch off |
| Illegible text, most likely handwritten comment | Machine detects some text which not in printed format | Administration setting–>Reveiw tab–> Handwritten comments’ |
| Document not processed: Overview | Document is a overview and not actual invoice | Can not switch off |
| Document not processed: Ghost document | Document of fradulant companies | Administration setting–> Reveiw–> Ghost document |
| Document not processed: Tax document | Tax invoice not processed as per setting (Administration setting–>Basic–>Vat and Tax settings) | Administration setting–> Reveiw–> tax document |
| Document not processed: ‘Most likely not an document’ | Document other than invoice | Can not switch off |
| Other adressee | Alternative addressee which is not set yet | Can not switch off |
| Most likely ‘credit invoice | Invoice total amounts are credit (in minus) | Can not switch off |
| Verify VAT | Calculated vat amount not matched with invoice vat | Administration setting–> Review tab–> Amount round-off show on review |
| Verify date | Document date is of future or may be missing on the document | Can not switch off |
| Verify amount | Calculated amount not matched with invoice amount | Administration setting–> Review tab–> Amount round-off show on review |
| Higher amount | Amount is higher that given limit | Administration setting–> Review tab–> Amounts higher than |
| New contact suggested | New contact created as unable to match with existing | Can not switch off |
| Period changed to open period | If invoice falls in closed period and it set as to be booked (Administration settings–> Basic –> Closing period) | Can not switch off |
| Most likely, mis-match between digital and scanned document(s) | UBL and PDF data not matched, so system could not merge them as one invoice | Can not switch off |
| Discount applied | Invoice has discount column, which considered for booking as per setting | Contact list–>Column splitting–> discount |
| Extra line added – percentage | Invoice processed with extra line of set % | Contact list –>Discounts–> % |
| Extra line added – fixed amount | Invoice processed with extra line of set Fixed amount | Contact list –>Discounts–> Fixed amount |
| Document not processed: Certain account code(s) are blocked in administration | Account code required to book the invoice is blocked | Can not switch off |
| Document not processed: Certain account code(s) are deleted in administration | Account code required to book the invoice is deleted | Can not switch off |
| Document not processed: Certain VAT code(s) are blocked in administration | Vat code required to book the invoice is blocked | Can not switch off |
| Document not processed: Certain VAT code(s) are deleted in administration | Vat code required to book the invoice is deleted | Can not switch off |
| Inter-company transaction | If contact has Inter company setting | Processing settings–>Inter company transactions |
| Packaging cost applied | Invoice has packaging column, which considered for booking as per setting | Contact list–>Column splitting–> Packaging |
| Commission applied | Invoice has commission column, which considered for booking as per setting | Contact list–>Column splitting–> Commission |
| VAT percent | Invoice has vat seperated column, which considered for booking as per setting | Contact list–>Column splitting–> vat % |
| Balance amount adjusted | Whenever difference in calculated and invoice amount it will adjust by extra line | Contact list–>Discount |
| Verify IBAN: | If Invoice IBAN is not same as per relation IBAN | Administration setting–> Review tab–> Verify IBAN |
| Confirm ‘article group’ settings | If article group marked for raise question once due to not sure | Processing settings–> Article coding–> Ask |
| Check ledger account | If article group marked for raise question always due to not sure | Processing settings–> Article coding–> Ask |
| Confirm contact (ask once) | If Relation marked for raise question once due to not sure | Contact list –>Processing view –> Ask |
| Check ledger account | If Relation marked for raise question always due to not sure | Contact list –>Processing view –> Ask |
| Verify article group | If for any article system not sure for Article group | Can not switch off |
| Verify contact | If invoice relation sugegsted by system is not completely sure to system | Can not switch off |
| Provide CoC number | If relation does not mentioned COC number or reason for not having coc | Can not switch off |
| Verify CoC | If COC name is not matched with relation name | Can not switch off |
| Processed on suspense account | If invoice article line has processed on Suspence account | Administration settings–> Review –> Suspence account code |