Cookies Policy

Published Date: 16-03-2022    Categorie: Security Improvements
Updated on March 17, 2022


Cookies 

Cookies are small files stored in your browser on your local hard drives. We use cookies or local storage to distinguish you from other users, to maintain your language preferences, to maintain user login sessions. We do not store passwords on any sensitive information in cookies or in local storage. 

 

In cookies, we do not store any personal information that can be traced back to you as a person. As cookies and local storage give you a richer application experience we encourage you to keep them enabled. Disabling cookies can limit the use of our website. 

 

Smartbooqing Web-application  

In Smartbooqing application site (https://app.smartbooqing.com, https://pilot.smartbooqing.com), Smartbooqing does not use cookies for itself. Cookies used by our partner sites are as follows:

Zoho cookies 

For a smooth customer support experience, we use Zoho SalesIQ and helpdesk services. Zoho stores cookies in your browser to identify users, to identify chat sessions, track the information about visits, understand visitors’ behavior. The information is transferred to and stored Zoho’s server. Zoho can provide this information to third parties if Zoho is legally obliged to do so, or insofar as third parties process the information on behalf of Zoho. We have no influence on this. 

 

More information on Zoho cookies can be found here.

Smartbooqing Marketing Site 

Cookies used by Smartbooqing marketing (https://www.smartbooqing.com) site as described below:

Zoho cookies 

For a smooth customer support experience, we use Zoho SalesIQ and helpdesk services. Zoho stores cookies in your browser to identify users, to identify chat sessions, track the information about visits, understand visitors’ behavior. The information is transferred to and stored Zoho’s server. Zoho can provide this information to third parties if Zoho is legally obliged to do so, or insofar as third parties process the information on behalf of Zoho. We have no influence on this. 

 

More information on Zoho cookies can be found here.

Google cookies 

On our marketing website, a cookie from Google is stored as a part of analytics service. We use this service to keep track of and receive reports on how visitors use our marketing website. The information that Google collects is anonymized as much as possible. Your IP address is expressly not provided. The information is transferred to and stored on Google’s servers. Google can provide this information to third parties if Google is legally obliged to do so, or insofar as third parties process the information on behalf of Google. We have no influence on this. More information on Google Analytics cookies can be found here.

 

We do not use google cookies on the application website or support website.

Youtube cookies

On our marketing site, we show videos hosted on Youtube on few pages. Youtube stores cookies in your browser to provide a better watch experience and suggestions from your browser history or logged-in youtube account. The information is transferred to and stored Youtube’s server. Youtube can provide this information to third parties if Youtube is legally obliged to do so, or insofar as third parties process the information on behalf of Youtube. We have no influence on this. 

More information on Google cookies for Youtube services can be explored here

Disclaimer

We may update this Cookie Statement from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please, therefore, re-visit this Cookie Statement regularly to stay informed about our use of cookies and related technologies. For more information relating to cookies, you may contact privacy@smartbooqing.com 

Updated on March 17, 2022

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